Job Description

Outside Service Attendant - Part-time

Army Navy Country Club is a prestigious private, member-owned institution with a history dating back to 1924. Spanning 488 acres across two campuses located in Arlington and Fairfax, Virginia. As an Outside Service Associate, you will play an essential role in delivering exceptional service to our members and guests. This prestigious, member-owned club values professionalism, hospitality, and attention to detail, and your position is key in ensuring a positive experience for all who visit our golf facilities.

The outside services team is responsible for outdoor golf operations to ensure our standards in service, facility, and efficiency are consistently being met or exceeded. Know and embrace the mission statement and our 5 Star Service. Provide platinum service while maintaining a clean and safe environment for members and their guests. Always greet members and guests as soon as possible upon their arrival at the bag-drop or staging area.

Job Duties:

• Engage the membership and create a friendly and welcoming environment.
• Provide quality service to members and guests and conduct oneself in a professional manner.
• Always maintain a professional image.
• Always maintain proper uniform attire while on duty (includes wearing name badge).
• Ensure the proper, timely set up of the bag drop, staging areas and practice facilities according to established guideline for the day.
• Ensure ANCC Golf facilities are maintained and kept in perfect order throughout the day's activities.
• Maintain a neat, tidy and well stocked area always.
• Ensure no member golfer is required to handle their clubs or equipment due to lack of staff attention or availability.
• Observe proper procedures and take precautions to promote safety first and to ensure no injury to staff, members, equipment or property occurs at any time due to negligence or over site.
• Coordinate all work activity through the Starter to ensure proper staff allocation to meet member service requirements along with task completion.
• Maintain radio contact with the Golf Shop, Starter and other outside service staff always.
• Be informed on and promote all club activities and services.
• Must have flexibility to work in the golf shop.

Qualifications Standards:

• Candidate must be fluent in English.
• Possess excellent customer service and communication skills.
• We are looking for a motivated, dependable, and friendly individual.
• High School diploma or G.E.D. equivalent preferred.
• Driver's License required.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is frequently required to sit and/or stand for lengthy periods of time and walk.
• The employee is regularly required to lift/move up to 50lbs unassisted.
• Employee is required to stand and reach with hands and arms and regularly use hands and fingers.

PT Benefits Army Navy Country Club places a strong emphasis on the well-being of its staff, offering comprehensive benefits designed to support a balanced and fulfilling career.

• Complimentary Meals
• Club-sponsored Staff Events
• Five Star Employee Recognition Program

Army Navy Country Club is an EEO

This job is a civilian position and does not require military service (including commission and enlistment)

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