Job Description

Job Description

Job Description

Overview

170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Background Screener, assigned to one of Pinkerton’s largest global clients, will review and evaluate background screening results, for the Americas region, provided by a third-party supplier, the employee candidate and/or various other third-party record providers. The Screener maintains key relationships with staffing in order to provide responsive and timely processing of background screenings. This position will have a hybrid work schedule (in office/remote).

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Verify education and employment information provided by candidate.
• Partner with the third-party screening vendor to identify discrepancies in information submitted by candidates.
• Archive and maintain copies of the final reports of background screenings, in line with guidance provided on local Data Protection Legislation.
• Assist in compliance auditing.
• Develop and train new background screening staff on day-to-day screener processes.
• Identify and raise process and programmatic ideas for refinement.
• Assist with regional process and program standardization initiatives.
• Escalate issues with background screening records and program processes to the Regional Operations Manager for advice and direction.
• All other duties, as assigned.

Qualifications

High School Diploma or GED with two years of experience conducting/completing background checks and investigations or combination of coursework and work experience in personnel management, investigations, or related field.

• Spanish and/or Portuguese language skills, preferred.
• Able to carry out responsibilities with little or no supervision.
• Attentive to details and accuracy.
• Able to work in a fast-paced environment under multiple deadlines and competing priorities.
• Effective written and verbal communication skills.
• Able to analyze complex situations and recommend solutions.
• Serve as an effective team member.
• Customer service and results orientation.
• Able to analyze, prioritize, and carry out multiple assignments concurrently.
• Able to appropriately manage sensitive information.
• Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting. 
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

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